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Login problems

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Juni

Asked by Juni,

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Juni Mentor

Juni

Posted
Posted

I've noticed every time I log in on a new device, be it my desktop, laptop or even phone I am FORCED to change my password? Because it says it's wrong or I get locked out? I've written it down every time I change and it just keeps fuckinge me over? Any explanation as to why that is? 

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Incendiary Community Leader

Incendiary

Posted
Posted

Hi Juni!

 

That sounds very annoying, I’m sorry that is happening to you!

Could you please submit a support ticket regarding this issue?

Our administrative team will look into your issue once the ticket has been submitted and get back to you as soon as possible!

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Curri Veteran

Curri

Posted
Posted

Hello! 

 

I was coming in contact with this problem myself a little bit ago! I have discovered that every time you log in with your username, The site will inform you that your password is incorrect (when its not). However, If you log in using the email you used for your account, You will not run into this problem! After continuously using your email during log in, Everything should work like normal 🙂

 

I hope this helps!

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