Aiko

Hi there!
 
No biggie at all! It's something that can easily be removed by a moderator. I went ahead and removed it for you. For these types of requests, you can let us know by contacting a moderator, submitting a support ticket, or posting here in the Help & Feedback section! 

Unfortunately due to the amount of time since the transaction took place, it would be something the artist would have to agree to. The length of time to file a claim or chargeback is generally around 90-180 days depending on the service you use. Once you’re outside the timeframe, the ability to properly submit a claim or dispute is no longer accessible and your right to a refund or any buyer protections are potentially forfeited (again depending on the payment method and service). 
 
In order to obtain a refund, you would need to reach out to the artist and come to an agreement. 
 
That being said, if you purchased a commission or premade from an artist on Art Haven, please contact support so we can provide you with assistance in resolving the situation. 
 
In the future, do not wait longer than 90-180 days to ensure you’re within the given timeline for claims, chargebacks, and disputes. 

If you're unable to find the specific artists, you would not be able to resell the artwork obtained from them nor include their price with your character's resell. Without the proper permissions from the artist, you do not have the proper rights to resell the artwork even though it is of a character you created yourself. You may need to hold on to those specific pieces. 
 
As far as our rules go, we do not allow resells unless the artist provides permission and the character has been classified as an adoptable. While the character was created by you and you technically own the copyright to the design, it comes with artwork you purchased from other artists, which complicates things. If you're able to obtain the proper rights and permissions to resell, we would consider allowing you to advertise a character resell since it's a character you designed. You would need to provide proof that you've received permission and not include any artwork created by artists who are unable to be tracked down in the resell or the price.

This is a great question since there are many users who are outside of the US or who don't have access to certain payment systems like PayPal. We don't recommend the use of Western Union since many people are aware of its risks and it is not a popular payment method for art related purchases. Depending on your country, you can also utilize other payment forms such as Ko-Fi, buymeacoffee, Stripe, and even Boosty. Boosty is similar to Ko-Fi, bumeyacoffee, and Patreon. Payments via Boosty can also be submitted via PayPal which may bring some comfort to your customers since most are used to and comfortable with PayPal. Stripe is very similar to PayPal and has it's own fraud protections as well. You can easily connect it to your bank account.
 
Please be aware that some users may still feel uncomfortable sending via other payment systems as many others outside of PayPal are often associated with fraud and scams. Additionally, PayPal offers certain protections that other sites do not, which brings much comfort to people when submitting payment online. 
 
If you're going to use another person's PayPal account to help you, make sure you're aware of their TOS (PayPal's) and any associated risks.