Aiko

June 11, 2023

Second Batch of Applications Have Been Reviewed!

Interviews have been complete and new trainees are incoming!

Additional positions are now open in the Events Team!

March 31, 2023

First Batch of Applications Have Been Reviewed!

Selected candidates will be contacted shortly to schedule an interview. Please be on the look out! :blove:

All applications are still OPEN! We are reviewing applications in batches in order to give everyone the opportunity to apply and interview before we make any final decisions.

March 29, 2023

Topic cleaned!~

March 18, 2023

Restored!

March 13, 2023

Open Applications Announcement:

March 13, 2023

FAQ

Q: If we want to apply to more than one position, do we need to submit applications for each one?

A: Yes please! Each application has slightly different questions that are specific to each position. If you are applying to more than one position, you can indicate which is your first choice in your response to the last question.

Q: When can we expect to be contacted about our application?

A: We're planning on reviewing applications as they come in, but will reach out to applicants in batches so wait times may vary slightly. This will allow us to give everyone the opportunity to apply and interview before we make any final decisions.

Q: I want to apply, but I'm not sure I can be super available right now. Can I apply in the future?

A: Yes! As stated in the announcement, applications will remain open long term! Should anything change, we will announce it first!

Q: I've applied before, but was never hired, can I apply again?

A: Yes! We've changed the requirements and have cleared all previous applications. Everyone is starting on a clean slate! Previous decisions have no influence on current or future applications. This is a new leadership team and a new Art Haven.

March 13, 2023

2023 STAFF APPLICATIONS ARE NOW OPEN!

Hello Haveners!

We recently announced changes made to the Staff Team for Art Haven 2.0! For more information regarding these changes, please see our announcement here:

As stated in our previous announcement we will be opening staff applications for the following positions:

Moderator
Support Moderator
Discord Moderator
Events Team

Applications will open Monday, March 13th, 2023 at 8 AM CST. Each listing will provide a brief description and overview of the position, requirements, qualifications, and compensation for the time spent working as part of Art Haven's Staff Team.

General information about each application:

Each application has been edited and updated to better reflect the changes made to the staff and what we're looking for in new staff members.
All are welcome to apply, even if you have applied before! The Leadership Team will not be basing any decisions off of previous applications or application reviews.
Each application is about 23-25 questions long. There are 13 questions to gather each applicant's information and 10-12 questions that are specific to each position.
Applications will be kept open long term, allowing us to hire new staff members as needed and in groups. We will not close applications after filling our open positions, so if you're unable to apply now, don't worry!
Additional applications for other positions may be added in the future, but at this time our main priority are the 4 listed in this announcement.

Disclaimer: You will be asked some identifying information, such as your name, date of birth, and general geographic location. This information is only accessible to Art Haven's Leadership Team or Coordinator and Administrator positions. We will not save this information should your application be denied. As part of our new staff policies, we have elected to collect this information from all staff members. Similar to the applications, collected staff information is only accessible by the Leadership Team. No staff member is able to see another staff member's information.

Hiring Process: We have decided to change the hiring process for the staff team. New staff members will now be hired based on their application and a brief interview conducted by the Leadership Team. The process is as follows:

An application is submitted.
The leadership team reviews the application.
Selected candidates are contacted by a member of the leadership team.
A final decision is made after a round of interviews.

Moderator

Number of open positions: 5 1

Application link: Moderator Application

Support Moderator

Number of open positions: 2 0

Application link: Support Moderator Application

Discord Moderator

Number of open positions: 1-2 (this is subject to change upon relaunch of our official Discord server)

Disclaimer: This application differs slightly from others. We are primarily looking for users who have experience in managing, maintaining, and developing large scale Discord servers to help us relaunch our official server.

Application link: Discord Moderator Application

Events Team

Number of open positions: 5

Application link: Events Team Application

Feel free to post any questions you may have regarding the applications or hiring process to this topic!

March 13, 2023

ART HAVEN 2.0: NEW STAFF POSITIONS AND ORGANIZATIONAL CHART

Hello Haveners!

As previously announced, the Art Haven Leadership Team has been hard at work preparing for what we're calling, Art Haven 2.0! During this time, we conducted an evaluation and review of our staff team and positions. As a result, we have changed how the staff team is organized, added new management positions, removed irrelevant positions, and edited the existing staff positions to include more relevant and updated responsibilities and tasks. In addition, we have decided to limit the amount of private information that can be accessed at certain positions and levels of authority to better protect member privacy per concerns brought to our attention within the past year. While your information has always been protected and secured throughout Art Haven's establishment, we understand possible concerns from our users and have elected to further limit and restrict access to personally identifying information in order to provide an additional layer of security and peace of mind.

What's New?:

New staff colors
Updated staff descriptions and responsibilities
New positions including the Moderation Team Lead, Events Team Lead, Social Media Team Lead, Support Moderator, Graphics Specialist, and Discord Moderator
Removed separated moderator positions (Forum Moderators and Community Staff)
Established a clear organizational chart and chain of command

Our new organizational chart is as follows:

For a breakdown of each position, its responsibilities, and our chain of command, please see below:

Positions:

Coordinator: CEO + CEO/COO of site and business.
- Responsible for: Overall management of both the site and business including but not limited to commerce (Art Haven Store, billing, and payments), staff management and training, website planning and development, etc. COO provides technical support, handles bug reports, and manages software, applications, and plugins. Oversees all aspects of Art Haven.
- Manages -> All staff
Administrator: Part of Administrative Leadership team. Senior level executive.
- Responsible for: Assists Coordinators with staff training, leadership decisions, and overall management of both the site and business including but not limited to commerce, website planning and development, additional technical support, and overseeing all staff levels.
- Reports to -> Coordinators
- Manages -> All staff below the administrative level
Executive Assistant: Assistant to Administrative Leadership Team
- Responsible for: Provides assistance to Administrative Team such as writing announcements, Wiki Guides, guidelines, and other pages. Assists with various other "housekeeping" tasks such as reviewing submitted bug reports and website suggestions.
- Reports to -> Coordinators, Administrator
- Manages -> None
Moderation Team Lead (New!): Helps manage the moderating staff team.
- Responsible for: Helps keep the moderating team on task while assisting with any minor staff training issues. Will help oversee productivity and efficiency of moderating team. Will complete the same tasks as the Moderators. Communicates with Events Team Lead and Social Media Team Lead to ensure information is shared between teams.
- Reports to -> Coordinators, Administrator
- Manages -> Moderators
Events Team Lead (New!): Helps manage the events staff team.
- Responsible for: Helps keep the events team on task while assisting with any minor staff training issues. Will help oversee entire Events schedule, event ideas, and event related discussions. Ensures both efficiency and productivity of their team. Assigns event related tasks to members of the events team while providing assistance as needed when tasks are incomplete. Will complete own event tasks as well. Works with the Social Media Team Lead to help plan and advertise site and server related events. Is not responsible for Discord only events. Communicates with Moderation Team Lead and Social Media Team Lead to ensure information is shared between teams.
- Reports to -> Coordinators, Administrator
- Manages -> Events Team
Social Media Team Lead (New!): Helps manage the social media team and discord moderation team.
- Responsible for: Helps keep the social media team on task while assisting with any minor staff training issues. Will help oversee Social Media posts and posting schedule. Assists Administrative Team with managing the Art Haven Official Discord Server. Ensures Discord Moderators are participating in the server, following server rules, and remaining unbiased as they manage the server. Works with the Events Team Lead to help plan site and server related events as well as event advertisement. Is responsible for Discord only events. Works with the Moderation Team Lead and Events Team Lead to ensure information is shared between teams.
- Reports to -> Coordinators, Administrator
- Manages -> Social Media Team, Discord Moderators
Moderator: Helps moderate the site.
- Responsible for: Moderating all sections of the site including the gallery, communities, forums, and off-topic sections.
- Reports to -> Moderation Team Lead (Primary), Coordinators, Administrator
- Manages -> None.
Support Moderator (New!): Helps respond to support related inquiries and tickets.
- Responsible for: Helps manage the Help & Feedback sections and answers user submitted questions and support tickets.
- Reports to -> Moderation Team Lead & Administrator (Primary), Coordinators (Secondary)
- Manages -> None.
Events Team: Helps plan website events.
- Responsible for: Brainstorming, discussing, and planning website events. Will help manage ongoing events and create necessary graphics/materials events require. Will work with the Social Media Team to plan website and server related events. Is not responsible for Discord only events.
- Reports to -> Events Team Lead (Primary), Administrator (Secondary)
- Manages -> None.
Social Media Team: Posts advertisements and various other engagement related social media posts. Helps manage the Discord Server by planning discord only events and server organization.
- Responsible for: Brainstorming, discussing, and planning advertisements and various other engagement related social media posts. Helps manage the Discord server by planning discord only events, challenges, and other competitions. Will assist with organizing the server and channel management. Will work with the events team to plan website and server related events as well as event advertisement.
- Reports to -> Social Media Team Lead (Primary), Coordinators, Administrator
- Manages -> None
Graphics Specialist (New!): Helps create and manage graphic designs and related marketing materials.
- Responsible for: This role will be dedicated to the development of graphics around the site, Discord server, and events. Will eventually assist with other graphic needs related to merchandise and marketing as needed.
- Reports to -> Coordinators, Administrator
- Manages -> None.
Discord Moderator (New!): Helps moderate the Discord Server.
- Responsible for: Moderating the Discord server and its channels/forums. Must remain unbiased during moderation and ensure that all discord rules are being followed.
- Reports to -> Social Media Team Lead (Primary), Coordinators, Administrator
- Manages -> None.

Chain of Command:

Moderator, Social Media Team, Events Team, Discord Moderator -> Associated Team Lead -> Administrator -> Coordinator

What's Next?:

We will be opening staff applications for the Moderator, Support Moderator, Events Team, and Discord Moderator positions. An additional announcement will be posted shortly to officially open applications and provide information about the application, number of open positions, and what we're looking for in potential applicants!

July 17, 2022

All clean! ♥

May 17, 2022

Topic brought back from the dead!

January 25, 2022

Hello Haveners!

We recently encountered a few issues with our cleaning archives and as a result a group of temporarily archived topics were permanently deleted. These issues have since been resolved. However, this unfortunately means that we will be unable to restore any topic that was permanently deleted and the topic owners will need to create a new topic. We apologize for this inconvenience. Please be aware of this as you request to have your topics restored.

The staff will respond to restoration requests from members who were owners of the permanently deleted topics. Again, we apologize for this inconvenience.

:waaaaah: